Privacy and Support

Privacy

Queries and generated expression data are handled under the Synthesize Bio Privacy Policy.

Account resources

Create or manage platform API keys at app.synthesize.bio/account/api-keys
Visit the main product site at synthesize.bio

Support

Email: support@synthesize.bio
Support portal: synthesize.bio/support

When reporting an issue, include:

the prompt you used
whether the request was bulk or single-cell
whether the issue happened during connection, authentication, or result generation

⌘I