Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.synthesize.bio/llms.txt

Use this file to discover all available pages before exploring further.

Troubleshooting

Claude cannot connect to the connector

Confirm that you selected the Synthesize Bio Claude Connector from Claude’s connector marketplace. Also confirm that:
  • the connector was saved successfully in Claude
  • you completed the OAuth sign-in flow
  • your Synthesize Bio account has access to the platform

The analysis is taking a long time

This is usually expected. Most runs take about 3 to 5 minutes. Synthesize Bio MCP is designed to run asynchronously, so Claude may need to wait and poll for progress before it can return the final result.

The user expected more than one comparison

The current workflow supports one pairwise comparison per run. If a prompt implies more than two groups, the current behavior compares the first two groups alphabetically. If a user needs several comparisons, run them as separate prompts.

The result is too technical

Ask Claude to summarize the output in simpler language, or ask for a focused interpretation such as:
  • the most important up-regulated genes
  • the most important down-regulated genes
  • likely biological pathways or mechanisms

The user wants the most detailed output

Ask Claude for the structured JSON output or the full technical details from the completed run.

Still need help

See Privacy and Support for support contact options.